FREQUENTLY ASKED QUESTIONS

Our team has created this page dedicated to you, we have simply answered all the common questions we’ve been asked by our customers. If you have any questions which aren’t here, please don’t hesitate to contact us.

Does you have access to every single supplier?

We are partnered with over 30 different Energy Suppliers which includes the UK’S ‘BIG SIX’ and other smaller independent suppliers. This gives us the ability to compare all possible suppliers within your area to ensure we are getting the best price for your business

What information do you need from me in order to obtain a quote?

We would need a copy of your most recent bill in order to obtain a quote for your Business Energy.

If you have only recently moved into the premises, we would require the full address, postcode, MPAN number for Electricity and/or your MPRN number for Gas.

How long does it take to switch Business Energy?

This depends on when your contract ends with your current provider. As part of our fully manage switching service, we will ensure you are kept updated throughout the process.

Is switching suppliers the only option available?

No, not at all. As we are partnered with over 30 different providers, in most cases we can simply renew you with your existing supplier. The benefit of using our comparison service is that we guarantee to beat your energy renewal quote and it’s free.

Do I have to tell my current energy supplier that I am switching?

With Make A Switch this comes as part of our fully managed switching service. Once you have provided the Letter of Authority (LOA) we will notify your existing supplier that you are switching energy suppliers, and handle everything on your behalf.

Is there a cost to using your service?

We do not charge our customers anything! We offer a Free comparison service for Business Energy, achieving savings of up to 44%.

What happens if I need help?

Each customer is given a dedicated account manager so you know who your first point of contact is. If you are unable to get hold of them, speak to any of our experts and they will be more than happy to help. Contact us on 0330 010 2528 or alternatively email us on info@makeaswitch.co.uk. We can also be contacted through social media and Whatsapp.

How long will it take to obtain a quote?

Once we have received all the required information for us to obtain quotes from various providers, your business will become our priority. We aim to get back to you in less than an hour.

I am currently in contract, what information do I need to provide with?

If you are currently in contract, we will need your current merchant statement. This is a must as it will allow us to compare rates directly against your current card processing fees.

How much can I save by using Make A Switch?

We can achieve savings of up to 44%, however, these will differ from business to business.

I am still in contract, can you help?

Yes, we can. Make A Switch specialise in sourcing deals for small businesses who are stuck in contracts paying too much for their card processing fees. Some of the providers we obtain quotes from are able to either cover your exit fees or make a contribution towards them.

Will it cost me to leave my current merchant provider?

This all depends on your current agreement, as in most agreements you may have to pay termination or exit fees. Some of the providers we obtain quotes from will either cover all your exit fees or make a contribution towards them.

Are you able to obtain quotes for new contracts?

Yes, we are. We offer a Free comparison service by comparing deals from multiple merchant providers, ensuring we find you the cheapest deal.

What happens if I need help?

Each customer is given a dedicated account manager so you know who your first point of contact is. If you are unable to get hold of them, speak to any of our experts and they will be more than happy to help. Contact us on 0330 010 2528 or alternatively email us on info@makeaswitch.co.uk. We can also be contacted through social media and Whatsapp.

Make A SWITCH, Make A SAVING

Take advantage of our free comparison service by completing the form below and one of our friendly experts will get back to you as soon as possible